How payments work

During the MVP phase, Nomos accepts payments via Zelle only. All payments go through the platform for safety on both sides.

For customers

1
Place an order
On any service page, click Book now, choose your quantity (sessions, months, or units), and confirm. You'll get an order code like 483921.
2
Send Zelle to Nomos with the code in the memo
Send the exact total to yuanhm@gmail.com and put the order code in the memo (for example, 483921). We match your payment by that code — payments without a code cannot be matched and may be returned.
3
We confirm and notify the provider
Within one business day of receiving your Zelle, we mark your order as paid and let the provider know they can start.
4
Provider delivers the service
Complete the work as agreed. If anything goes wrong, email yuanhm@gmail.com with your order code.
5
Nomos releases funds to the provider
Once the service is confirmed complete, we transfer the provider's share (net of commission).

You can review any order and copy its code and Zelle details from My orders.

Never pay a provider directly.All payments must go through Nomos. Paying outside the platform means we can't protect you if something goes wrong.

For providers

Nomos collects customer payments and pays you your share (net of commission) within three business days of service completion. See the provider guide for commission details.

Refunds

If the service is not delivered as agreed, you may request a refund. Full refunds are available if the provider does not start on time or cancels; partial refunds are available for partially delivered services. See our Refund Policy for eligibility and how to submit a request.

Coming soon

Stripe Connect for card payments, automated escrow, and instant provider payouts. Global bank transfer / Wise / PayPal / USDC for cross-border payouts.

Questions?

Email yuanhm@gmail.com. We reply within one business day.