How payments work
During the MVP phase, Nomos accepts payments by bank wire transfer only. All payments go through the platform for safety on both sides.
For customers
- 1Place an orderOn any service page, click Book now, choose your quantity (sessions, months, or units), and confirm. You'll get an order code like 483921.
- 2Wire the exact total, with the order code as referenceUse the details below and put the order code in the wire's referencefield (also labelled "message to beneficiary" or "payment details" by some banks). We match your payment by that code — payments without a code cannot be matched and may be returned.
Use either account below — pick one, and do not split the payment.
JPMorgan Chase BankWithin the United States- Receiving Bank Name
- JPMorgan Chase Bank
- Branch Address
- 270 Park Ave. New York, NY 10017
- Beneficiary Name
- Nomos Labs LLC
- Account Number
- 2919329227
- ABA Routing Number
- 021000021
Outside the United States- Receiving Bank Name
- JPMorgan Chase Bank
- Branch Address
- 270 Park Ave. New York, NY 10017
- Beneficiary Name
- Nomos Labs LLC
- Account Number
- 2919329227
- SWIFT/BIC
- CHASUS33
Bank of America, N.A.Within the United States- Receiving Bank Name
- Bank of America, N.A.
- Branch Address
- 222 Broadway, New York, NY 10038 USA
- Beneficiary Name
- Nomos Labs LLC
- Account Number
- 325221313109
- ABA Routing Number
- 026009593
Outside the United States- Receiving Bank Name
- Bank of America, N.A.
- Branch Address
- 222 Broadway, New York, NY 10038 USA
- Beneficiary Name
- Nomos Labs LLC
- Account Number
- 325221313109
- SWIFT/BIC
- BOFAUS3N
- 3We confirm and notify the providerDomestic wires usually arrive the same business day; international wires take one to three business days. Within one business day of the funds landing, we mark your order as paid and let the provider know they can start.
- 4Provider delivers the serviceComplete the work as agreed. If anything goes wrong, email support@nomoslabs.biz with your order code.
- 5Nomos pays the providerAfter the service is delivered, Nomos pays the fee owed to the independent contractor who delivered it, on our regular payment cycle. That is a separate transaction between Nomos and the contractor.
For providers
Nomos pays your fee on our regular payment cycle after the service has been delivered, less a 15% holdback released 60 days after delivery. Your fee is payable by Nomos and does not depend on any individual customer payment. See the provider guide for how fees are set.
Refunds
If the service is not delivered as agreed, you may request a refund. Full refunds are available if the provider does not start on time or cancels; partial refunds are available for partially delivered services. See our Refund Policy for eligibility and how to submit a request.
Questions?
Email support@nomoslabs.biz. We reply within one business day.